LITTLE ROCK, Ark. — It has stood the test of time.
That's how people describe Our House's resource hotline, which was created during the COVID-19 pandemic as a way for people to get help.
Four years later, it's still going strong as inflation continues in Arkansas.
"We still see the value of meeting people right where they are," Our House Executive Director Ben Goodwin said. "They don't have to get in their car and drive here."
In 2020, Our House began the resource hotline during the pandemic when people couldn't be together. Calls came asking where to find COVID-19 testing, information on stimulus money and vaccines.
"What was born initially out of the pandemic has really stood the test of time and has shown its value," Goodwin said.
Since then, the hotline has provided information to thousands. Our House said they get around 50 to 60 calls a day.
"We've learned a lot the last four years about how to reach people," Goodwin said. "Removing barriers is the key."
With hard times still here for many, the hotline remains.
Instead of answering questions about COVID-19, the hotline has revolutionized itself to assist people with housing availability, food pantries and utility support. The Our House hotline also provides mental health resources.
The resource hotline number is (501) 291-0584. It's open Monday through Saturday from 8 a.m. to 4 p.m.